Effective date: 30 May 2026 · Orie Africa Limited
We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we use it — in plain language.
Orie Africa Limited ("Orie Africa", "we", "us", or "our") is a WhatsApp Commerce Platform company registered in Port Harcourt, Rivers State, Nigeria. We operate the Orie Africa platform at orie.africa, lite.orie.africa, and app.orie.africa.
We are the data controller responsible for your personal data collected through the Platform. If you have any questions about how we handle your data, contact us at hello@orie.africa.
We collect the following categories of personal data:
| Category | Examples | Why we collect it |
|---|---|---|
| Identity Data | Full name, business name | To create and manage your account |
| Contact Data | WhatsApp number, email address | To communicate with you and authenticate your account |
| Business Data | Products, prices, inventory, orders | To operate your WhatsApp store |
| Customer Data | Your customers' names, WhatsApp numbers, order history | To power your store's customer management features |
| Payment Data | Subscription payment records, transaction IDs | To process your subscription via Paystack |
| Technical Data | IP address, browser type, device type, pages visited | To improve the Platform and diagnose issues |
| Usage Data | Features used, session duration, click patterns | To understand how the Platform is used and improve it |
| Location Data | General location inferred from IP address | To display correct currency and localise the experience |
We do not collect sensitive personal data such as national identification numbers, biometric data, or health information.
We collect data through the following means:
We use your personal data for the following purposes:
We will never sell your personal data to third parties for their own marketing purposes.
Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand how you use the Platform.
| Type | Purpose |
|---|---|
| Essential cookies | Required for the Platform to function. These cannot be disabled. |
| Analytics cookies | Help us understand how visitors use the site (e.g. Google Analytics). Data is aggregated and anonymised. |
| Marketing cookies | Used to measure the performance of our advertising campaigns (e.g. Facebook Pixel). |
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.
We use Google Analytics to collect aggregated information about how visitors use orie.africa. Google Analytics uses cookies and may transfer data to Google servers. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We use the Facebook Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The Pixel collects data about your activity on our website. You can manage your Facebook ad preferences at facebook.com/ads/preferences.
We may share your data with the following categories of third parties, strictly for the purposes described:
All third-party service providers are required to handle your data securely and only for the purposes we specify. We do not sell, rent, or trade your personal data.
Your data is stored on secure servers provided by Supabase, hosted on cloud infrastructure with industry-standard encryption at rest and in transit.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:
Despite our best efforts, no security system is completely impenetrable. If you believe your account has been compromised, contact us immediately at hello@orie.africa.
We retain your personal data for as long as your account is active or as necessary to provide the Service. If you close your account, we will delete or anonymise your data within 90 days, unless we are required to retain it for longer by law.
Under the Nigeria Data Protection Act (NDPA) 2023, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at hello@orie.africa. We will respond within 30 days.
The Platform is intended for use by businesses and is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by email or through an in-platform notification before the changes take effect.
The date at the top of this page always reflects when the policy was last updated. Continued use of the Platform after changes take effect constitutes acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, please contact us:
This Privacy Policy was last updated on 30 May 2026 and is effective from that date.